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Privacy Policy

Simone’s Solutions Ltd


Effective Date: 2026

Simone’s Solutions Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

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This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Who We Are

 

Simone’s Solutions Ltd
Company Number: 15868916
ICO Registration Number: ZC096846

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We are the data controller for the purposes of UK data protection law.

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What Personal Data We Collect

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We may collect and process the following data:

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Identity Data

  • Full name

 

Contact Data

  • Email address

  • Telephone number (if provided)

 

Financial Data

  • Billing address

  • Payment confirmation details
    (Payment processing is handled securely by third-party providers. We do not store full card details.)

 

Transaction Data

  • Details of products and services purchased

 

Technical Data

  • IP address

  • Browser type

  • Device information

  • Website usage data

 

Coaching & Client Data

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  • Information voluntarily provided through intake forms

  • Financial goals or circumstances shared during coaching

  • Notes taken during sessions

 

How We Collect Your Data

 

We collect data when you:

  • Purchase a product or service

  • Sign up to our email list

  • Complete a contact or coaching form

  • Attend a workshop or webinar

  • Interact with our website

  • Communicate with us via email or social media

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Lawful Basis for Processing

 

We process personal data under the following lawful bases:

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Contract

To deliver products, coaching services or workshops you have purchased.

Consent

For marketing emails and newsletters. You may withdraw consent at any time.

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Legitimate Interest

 

To improve our services, prevent fraud and manage our business operations.

Legal Obligation

To comply with tax, accounting or regulatory requirements.

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How We Use Your Data

 

We use your data to:

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  • Deliver digital products and coaching services

  • Process payments

  • Communicate with you about purchases

  • Send marketing emails (where consent is given)

  • Improve website functionality and user experience

  • Maintain internal records

  • Respond to enquiries

 

We do not sell or rent your personal data.

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Marketing Communications

 

You will only receive marketing communications if:

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  • You have opted in, or

  • You have purchased from us and have not opted out

You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.

Data Sharing

 

We may share data with trusted third-party service providers including:

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  • Payment processors (e.g. Stripe, PayPal)

  • Email marketing providers (e.g. Mailchimp)

  • Website hosting providers

  • Cloud storage providers

  • Accounting software providers

 

These providers process data under secure agreements and only for necessary purposes.

We do not transfer data outside the UK unless appropriate safeguards are in place.

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Data Retention

 

We retain personal data only as long as necessary to:

  • Provide services

  • Meet legal and tax obligations

  • Resolve disputes

Financial records may be retained for up to 6 years for tax compliance.

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Data Security

 

We implement appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

Access to personal data is restricted to authorised individuals only.

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Your Rights

 

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office

 

To exercise your rights, contact: contact@simones-solutions.com

You also have the right to complain to the
Information Commissioner's Office
if you believe your data has been mishandled.

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Cookies

 

Our website uses cookies to:

  • Improve user experience

  • Analyse website traffic

  • Support marketing activity

You can control cookies through your browser settings or via our cookie banner.

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Third-Party Links

 

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

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Changes to This Policy

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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